Industry

Travel bookings confirmed before travellers go silent

Recover abandoned bookings, confirm itineraries, run post-trip feedback, and qualify package leads — across Indian languages and answer-rate windows that match when travellers actually pick up.

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What you get04

Abandoned booking and payment recovery on voice
Pre-trip itinerary and document confirmation calls
Post-trip feedback in the traveller’s preferred language
Package and corporate lead qualification before an agent is assigned

90%

Peak connect rate

Indian languages

<800ms

Response latency

2–3 wks

Pilot to live

Campaigns

Campaigns that protect booking GMV and NPS

Abandoned booking recovery

Incomplete flight, hotel, and package checkouts recovered with payment-link resend and objection handling.

Itinerary confirmation

Pre-trip calls that confirm dates, documents, and pickup details before the journey starts.

Feedback calls

Post-trip CSI and review requests in Kannada, Hindi, or English while the experience is fresh.

Package lead qualification

Leisure and destination leads scored for dates, party size, and budget before a travel advisor engages.

Schedule change notifications

Proactive calls when flights or hotels change, with rebooking options and human escalation.

Corporate travel follow-up

Policy and approval nudges for unfinished corporate bookings without flooding email alone.

The operating problem

Travellers drop mid-checkout and feedback never gets collected at scale

Peak holiday windows create more abandoned carts and schedule changes than human desks can clear. Voice AI recovers revenue and captures feedback in the languages travellers prefer.

Same-day recovery on high-value abandoned bookings
Itinerary confirmations that cut day-of-travel chaos
Feedback collected in Kannada, Hindi, Tamil, and more
TRAI DND scrubbing and DPDP consent on every outbound dial

Post-trip feedback

Language: Kannada
Trip type: Domestic package
NPS captured: Yes
Escalation

Outcomes

What travel ops measure after go-live

Recovered abandoned bookings

90%

Peak connect rate

More feedback completions

60%

Lower cost per outbound contact

Proof

High-volume consumer journeys on Rubic Solution

All case studies

B2B Commerce

IndiaMART

How IndiaMART Deployed India's Largest Agentic AI System in Live Commerce

15%

Lower Cost

20%

Higher Conversions

Consumer

Eureka Forbes

Eureka Forbes Boosts Sales by 30% with Rubic Solution

90%

Connectivity

30%

Increase in Conversions

Logistics

Delhivery

Delhivery Cuts Rider Acquisition Cost by 4x with Voice AI

90%

Connectivity

40%

Lower CAC

Clarity first

Frequently asked questions

Yes. Capacity scales with volume, and talk tracks stay limited to notification, options, and escalation to a human agent when rebooking rules need judgement.

Pilot abandoned booking recovery on one route or package line

We benchmark recovery rate and connect against your current outbound desk before expanding to feedback and confirmations.

Book a demo

93% of Rubic Solution pilots convert into production deployments.