Listing management
Hours, address, phone, categories and photos updated across every branch at once.
GMB
Be found first when customers search near them.
Every branch's Google Business Profile kept correct, every review answered, and a location page for every branch, managed from one place, so local searches turn into calls and visits.
- Every location's listing correct, from one place
- Reviews answered in the reviewer's own language
- Searches, calls and visits measured per branch
GMB
Sample1Branch listings
BranchRatingNew reviewsListing
Thane West4.63 answeredCorrect
Pune Camp4.41 answeredCorrect
Nashik Road4.22 answeredHours fixed
2This week
Searches12,480
Calls1,036
Directions2,215
Listings120
It might say
“Hours updated for eleven listings. Four new reviews answered today. Nashik Road calls up 18% this week.”
Listings
Every branch's Google profile accurate and complete.
Reviews
Every review answered, in tone and on time.
Location pages
A search-ready page and store locator for every branch.
Leads and analytics
Calls, directions and visits tracked per branch.
How it works
Set up around your process, in four steps.
We map how your team works today, then set the agent up to follow the same rules.
- 1
Connect and audit
Every branch listing brought into one place and checked for gaps and errors.
- 2
Fix and enrich
Hours, address, categories, photos, services, offers and payment options corrected and completed.
- 3
Publish location pages
A page per branch, plus a store locator, kept in sync with the listing.
- 4
Run and report
Reviews answered, posts published and branch-level results reported every week.
What's included
Everything GMB does for your team.
Every branch's Google Business Profile kept correct, every review answered, and a location page for every branch, managed from one place, so local searches turn into calls and visits.
Rich location details
Services, products, payment methods, parking, holiday hours and branch-level offers.
Review management
Every review answered in tone and in the reviewer's language; negative reviews flagged to your team.
Posts and offers
Search-friendly posts and offers published on a schedule for each location.
Location pages and store locator
A mobile-ready page for every branch, and a locator so customers find the nearest one.
Call tracking
A virtual number per listing, so every call from Google is counted and routed.
Customer questions
Questions asked on your listings answered quickly and correctly.
Branch-level analytics
Searches, views, calls, direction requests and website clicks for each branch.
Error alerts
Wrong hours, duplicate listings and unwanted edits caught early.
Where it works
Its role in the workflows we run.
Agents hand work to each other. This is the part GMB plays in each one.
In the workflow
Google Business Profile
Runs listings, reviews, posts and microsites.
Client result · Housing finance
63%of inbound GMB calls were sales, not service
Virtual numbers and IVR revealed a clear majority were sales-driven, so sales calls went to a qualifying flow and service calls to the call centre.
The difference
What your team stops doing.
The routine part of the work goes. Anything that needs judgement stays with your people.
Done by hand today
- Listings with old hours and wrong numbers
- Reviews left unanswered for weeks
- Duplicate or edited listings nobody notices
- No idea how many calls or visits a listing brings
- Each branch managing its own listing differently
With GMB
- Every listing correct, managed from one place
- Reviews answered in the reviewer's own language
- Duplicates and wrong edits caught early
- Calls, directions and visits measured per branch
- One standard for every branch
Questions
The things clients ask us first.
From a handful to thousands. Every branch is managed from one place, with bulk updates.
Works alongside
GMB works best with a few others.
Every agent runs on the same platform and shares the same customer record.
See GMB on your own process.
Tell us what your team does today. We will set GMB up on one real case and show you the result before you commit to anything.
Or call 022-62438855 and speak to the team directly.