Commerce, campaigns and service threads.
Our WhatsApp AI runs on your official business number. It answers customers in the language they write in, sends the campaigns you approve, takes orders and payments in the chat, and passes a thread to your team the moment a person is needed.
A thread in progress
LiveIllustration of a typical thread. Message text and products are examples.
Service questions, order status and documents are handled the moment they arrive, at any hour.
Shows the catalogue, builds the cart and sends the payment link. The customer never leaves WhatsApp.
Approved templates go to the right segment, and every reply is handled as a conversation, not a broadcast.
Orders, leads and tickets land in the CRM, order system or helpdesk your team already uses.
Every thread follows the flows and rules your team sets. It ends one of three ways, and each one is logged so your team knows exactly what happened.
Your team sees every thread, including the ones that needed a person.
It does not leave a customer on read at 9 pm or forget to send the payment link. Each thread follows the same rules, and each one is written down.
Answers questions from your own content, shares documents and status, and asks for what it needs to solve the request.
Shows the catalogue, helps the customer choose, builds the cart and sends a payment link in the same thread.
Sends approved templates to the segment you choose, at the time you choose, and handles every reply as a conversation.
When a customer asks for a person, or the matter needs one, the thread moves to your agent with the full history.
The routine threads go to the WhatsApp AI. Anything that needs judgement, a discount or a personal word stays with your people, and they arrive with the thread in front of them.
Done by hand today
With WhatsApp AI
No new number and nothing to migrate. The first stage is simply writing down what customers ask on WhatsApp and how your team answers.
We read a sample of real conversations with your team and list every question, answer and exception.
What it answers, what it sells, which templates it sends and when it hands over. Approved by your team.
Your WhatsApp Business number, catalogue, payment gateway and CRM. Nothing is replaced.
One product line or one segment first, with your people watching. Then widen it, with the settings in your hands.
If something here is not answered, ask us in the first meeting. We would rather settle it before the WhatsApp AI speaks to a single customer.
No. It runs on your existing WhatsApp Business number through the official API. If you are not yet on the API, we handle the move with you and Meta.
Most clients pair it with one or two other agents, so no customer is lost between a message and a call.
Tell us what customers ask you on WhatsApp today. We will set up a sample thread around it and message your own phone, before you commit to anything.
Or call 022-62438855 and speak to the team directly.
