Voice AI

Phone calls handled in your customer's language.

22 Indian and 70 international languages.

Our Voice AI makes and answers phone calls for your business. It speaks naturally, understands what the customer says, saves the outcome in your system, and passes the call to your team whenever a person is needed.

  • Incoming and outgoing calls
  • 22 Indian and 70 international languages
  • Hands over to your team
  • Every call recorded and summarised

Illustration of a typical call. Conversation text is an example.

Speaks naturally

Customers can interrupt, ask questions or change their mind. It listens and answers like a trained caller.

22 Indian and 70 international languages

The same agent talks to a customer in Kochi and a customer in Dubai, each in their own language.

Knows when to stop

When a customer asks for a person, or the matter needs one, the call moves to your team with the notes attached.

Writes back to your systems

The summary, the outcome and the next step land in the CRM your team already uses.

How it works

A call goes in. A clear outcome comes out.

Every call follows the script and rules your team sets. It ends one of three ways, and each one is recorded so your team knows exactly what happened.

CALLincoming or outgoingCONVERSATIONin the customer's languageUNDERSTANDINGwhat the customer wantsYOUR SCRIPT AND RULESwhat to say · what to note · when to hand overRESOLVEDhandled on the callTRANSFERREDto your team, with the notesRECORDEDtranscript, summary, next step

Your team sees the result of every call, not just the ones that went well.

What it does

Everything a good caller does, on every call.

It does not get tired at the end of a shift or skip a step on a busy day. Each call follows the same rules, and each one is written down.

Talks like a trained caller

Speaks in a natural voice, lets the customer interrupt, answers their questions and keeps the call moving.

  • Handles questions it was trained on
  • Asks again when an answer is unclear
  • Stays polite, on every call

Follows your script

Says what your team has approved, in the order you want, and notes the details you ask for.

  • You set what it says and asks
  • Picks out the details you need
  • Changes go live without retraining staff

Hands over to your team

When a customer asks for a person, or the matter needs one, the call moves to your team straight away.

  • On request, or on rules you set
  • Your person sees the notes first
  • The customer never starts again

Tries again at the right time

If the customer does not pick up or asks for a later time, it calls back when you have told it to.

  • You set how many tries, and when
  • Books the time the customer asks for
  • Every attempt logged with the reason
Languages

Your customers are spoken to in their own language.

Voice AI talks in 22 Indian and 70 international languages. It picks up the language the customer answers in, and switches if they do, even in the middle of a sentence.

Across India

22Indian languages

Tuned on how people in different states actually speak, and on the mix of Hindi and English most Indian calls are held in.

HindiMarathiTamilTeluguBengaliGujaratiKannadaMalayalamPunjabiOdiaAssameseUrduand more

Outside India

70international languages

For clients based abroad, and for Indian companies calling customers in other countries. The same agent and the same reporting.

English (US / UK)ArabicSpanishFrenchGermanPortugueseMandarinJapaneseBahasaand more
Our Indian coverage is the deeper of the two, because it is tuned on regional accents, on customers switching language mid-sentence, and on noisy phone lines. We confirm the exact list for your customers before we begin.
The difference

What your team stops doing.

The routine calls go to the Voice AI. Anything that needs judgement, authority or a personal touch stays with your people, and they arrive better briefed.

Done by hand today

Calls that fill the day without moving anything forward.

  • Calling the same list again because nobody logged the last attempt
  • Missing calls after office hours and at weekends
  • Only reaching customers in the languages your staff speak
  • Answering the same questions dozens of times a day
  • Typing up call notes at the end of the day, from memory

With Voice AI

The same calls, made the same way every time.

  • Every attempt logged, with the reason, whichever way it went
  • Calls answered and made at the hours you set
  • Customers spoken to in 22 Indian and 70 international languages
  • Routine questions answered on the spot
  • Summary and next step saved while the call is still on
Getting started

You tell us how your calls go. We set it up around that.

No new phone system to learn and nothing to migrate. The first stage is simply writing down how your team handles these calls today.

  1. 1

    Share how you call today

    We listen to how your team handles these calls and write down every question, answer and exception.

  2. 2

    Set the script and rules

    What it says, which languages it uses, how often it tries again and when it hands over. Approved by your team.

  3. 3

    Connect your systems

    Your phone numbers and your CRM. Nothing is replaced; the Voice AI works with what you already run.

  4. 4

    Start with real calls

    One list or one team first, with your people listening in. Then widen it, with the settings in your hands.

Questions

The things clients ask us first.

If something here is not answered, ask us in the first meeting. We would rather settle it before the Voice AI speaks to a single customer.

  • 22 Indian languages and 70 international ones. It picks up the language the customer answers in and switches if they do, even mid-sentence. We confirm the exact list for your customers before we begin.

Hear it on your own calls.

Tell us which calls your team makes or takes today. We will set up a sample call in the language you choose and ring your own phone, before you commit to anything.

Or call 022-62438855 and speak to the team directly.