Website AI

A website that answers back, and shows the way.

Answers, navigates, fills forms, raises tickets.

Our Website AI sits on your site and talks to visitors in chat or voice. It answers from your own pages and documents, opens the right page for them, fills forms alongside them, and raises a lead or a ticket in your system when the visit needs one.

  • Trained only on your content
  • Chat and voice on the same widget
  • Opens the right page for the visitor
  • Leads and tickets land in your system

Illustration of a typical visit. Questions, pages and form fields are examples.

Answers from your content

It reads your pages, PDFs and help articles, and answers only from them. When it does not know, it says so and raises a ticket.

Takes visitors to the page

Instead of a link, it opens the right page, scrolls to the right section and highlights what the visitor asked about.

Fills forms with them

Asks for the details one at a time, fills the form on screen and submits it. Half-finished forms become finished ones.

Writes back to your systems

Leads go to your CRM, tickets to your helpdesk and bookings to your calendar, with the conversation attached.

How it works

A visitor asks. A finished action comes out.

Every visit follows the content and rules your team sets. It ends one of three ways, and each one is logged so your team knows what visitors are asking.

VISITOR ASKSin chat or by voiceUNDERSTANDINGwhat they are trying to doYOUR CONTENTpages, documents, prices, policiesYOUR CONTENT AND RULESwhat to answer · where to take them · when to escalateANSWEREDwith the page openedACTIONEDform filled, lead or ticket raisedLOGGEDquestion, answer and outcome

Every unanswered question is logged, so your content gets better each week.

What it does

Everything a good front desk does, for every visitor.

It does not make a visitor hunt through menus or abandon a form. Each visit follows the same rules, and each one is written down.

Answers from your pages

Reads your site, PDFs and help articles and answers in plain language, with the source alongside.

  • Only your content, nothing invented
  • Says when it does not know
  • Content changes go live without retraining

Navigates the site

Opens the right page, scrolls to the section and highlights the answer, so the visitor sees it rather than reads a link.

  • Pages, sections and documents
  • Works on desktop and mobile
  • Hands back control at any time

Fills forms with the visitor

Asks for each detail in conversation, fills the form on screen and submits it to your system.

  • Enquiry, application and booking forms
  • Validates details as it goes
  • Resumes if the visitor comes back

Raises leads and tickets

When the visit needs a person, it collects the details and raises a lead or a ticket with the conversation attached.

  • Routed to the right team
  • Visitor told what happens next
  • Nothing lost between site and CRM
The difference

What your team stops doing.

The routine questions and the half-filled forms go to the Website AI. Anything that needs a quote, a judgement or a personal word stays with your people, and they arrive better briefed.

Done by hand today

A website that leaves visitors to find their own way.

  • Visitors leaving because they could not find the page
  • Forms started and abandoned halfway
  • The same questions answered by email the next day
  • Enquiries typed from a web form into the CRM by hand
  • No record of what visitors actually asked

With Website AI

The same visits, handled the same way every time.

  • The right page opened and the answer highlighted
  • Forms filled in conversation and submitted on the spot
  • Questions answered at the moment they are asked, at any hour
  • Leads and tickets raised in your system automatically
  • Every question logged, including the ones it could not answer
Getting started

You show us your site. We set it up around it.

No redesign and nothing to migrate. The first stage is simply reading your content and listing what visitors ask today.

  1. 1

    Read your content

    We index your pages, documents and help articles, and list the questions your team answers by email and phone.

  2. 2

    Set the rules

    What it answers, which pages it may open, which forms it may fill and when it raises a ticket. Approved by your team.

  3. 3

    Connect your systems

    One script tag on your site, and your CRM, helpdesk or calendar. Nothing is replaced.

  4. 4

    Start on real pages

    One section of the site first, with your people reviewing every conversation. Then widen it.

Questions

The things clients ask us first.

If something here is not answered, ask us in the first meeting. We would rather settle it before the Website AI speaks to a single visitor.

  • No. It answers only from the content you give it, shows the source, and says when it does not know. Unanswered questions are logged so you can add the content.

See it on your own site.

Send us your website address. We will set up a sample agent on your content and show you how it answers your own visitors, before you commit to anything.

Or call 022-62438855 and speak to the team directly.