01
Native voice UX
Push-to-talk or always-available mic inside lending, commerce, and logistics apps without leaving the screen.
Platform
Voice AI that lives inside your product
An in-app assistant that speaks Hindi, English, and Hinglish, completes tasks against your APIs, and hands off to a human or outbound Voice AI agent with full session context.
What you get04
- SDK for Android, iOS, and web with sub-800ms responses
- Grounded answers from your approved product and policy content
- Completes KYC nudges, payments, and bookings in-session
- Seamless handoff to call or WhatsApp without repeating context
<800ms
In-app response latency
10
Languages supported
24/7
Coverage inside the app
0
Forms required for first help
Capabilities
What the in-app assistant handles
02
Grounded responses
Answers stay inside your approved FAQs, pricing, and policy corpus — nothing invented about eligibility.
03
In-session actions
Triggers payment links, document uploads, slot booking, and status checks through your existing APIs.
04
Voice and chat twin
Same brain behind typed and spoken input so customers can switch mid-journey without losing progress.
05
Omnichannel continue
If the user drops, WhatsApp or outbound Voice AI resumes with the exact in-app transcript attached.
06
Consent-aware
Mic permission, recording notice, and DPDP-aligned retention windows configured per product surface.
Product fit
Help that does not send customers to a call centre queue
EdTech, BFSI, and commerce apps lose users between intent and support. The in-app assistant closes that gap while the session is still warm.
- Reduces ticket volume on repetitive status and how-to queries
- Raises completion on KYC, EMI, and cart recovery journeys
- Keeps brand language consistent across app and contact centre
- Surfaces VoC themes from in-app conversations to product teams
Session snapshot
- Channel
- In-app voice
- Intent
- EMI schedule clarified
- Action
- Payment link sent
- CRM
- Ticket auto-closed
Rollout
From SDK install to live assistant
- 01
Define journeys
Pick the in-app moments that matter — onboarding, payments, claims, or order help — and the allowed actions.
- 02
Connect APIs
Auth, account, and workflow endpoints are wired so the assistant can act, not only answer.
- 03
Pilot on one surface
Ship to a controlled cohort, measure containment and completion against your current help centre.
- 04
Expand and hand off
Add languages and escalate paths to human chat or Voice AI when the journey needs a live agent.
Outcomes
What product teams typically see
−40%
Repetitive support tickets
+25%
Journey completion rate
<2s
Time to first helpful reply
1–2 wks
To first in-app pilot
Proof
All case studiesDigital journeys powered by Rubic Solution
Banking
ICICI Bank
ICICI Bank Cuts Renewal Costs by 60% with Rubic Voice AI Automation
85%
Connectivity
60%
Lower CAC
Consumer
Eureka Forbes
Eureka Forbes Boosts Sales by 30% with Rubic Solution
90%
Connectivity
30%
Increase in Conversions
B2B Commerce
IndiaMART
How IndiaMART Deployed India's Largest Agentic AI System in Live Commerce
15%
Lower Cost
20%
Higher Conversions
Clarity first
Frequently asked questions
It needs connectivity for speech and API actions. The stack is tuned for Indian mobile networks with sub-800ms responses under typical 4G conditions, and falls back to text when voice quality is too weak.
Put voice help on your highest-friction screen
We instrument one journey, measure containment and completion, then expand to adjacent flows.
93% of Rubic Solution pilots convert into production deployments.