Industry

Rider supply and NDR resolved at hub speed

Screen riders around the clock, push onboarding documents to completion, and clear NDR/RTO calls before the next delivery window — in Hindi, Telugu, Tamil, and more.

Book a logistics demo Workforce Hiring

What you get04

Licence, vehicle, city, and shift preference confirmed before a recruiter steps in
Onboarding reminders until the rider is active at the hub
NDR and RTO resolution calls that recover delivery attempts
Hub-level dashboards for supply pipeline by city and shift

Lower rider acquisition cost

90%

Peak connect rate

24/7

Screening coverage

3 wks

Typical go-live

Campaigns

Campaigns that keep hubs staffed and parcels moving

Rider hiring

High-volume screening for licence, vehicle type, city, and shift preference before recruiter time is used.

Rider onboarding

Document and training nudges on voice and WhatsApp until the rider is marked active.

NDR / RTO resolution

Customer confirmation calls that recover attempted deliveries and cut return-to-origin leakage.

Address and slot confirmation

Pre-delivery confirmation of address, landmark, and preferred slot in the customer’s language.

Delivery updates

Proactive status calls when ETA slips, so support queues do not absorb every delay.

Quick commerce surge hiring

Elastic screening capacity when dark-store or city launches need riders in days, not weeks.

The operating problem

Hubs wait on recruiting while parcels wait on NDR

Rider churn is continuous across hundreds of hubs, and NDR calls are repetitive and time-bound. Human teams cannot clear both queues inside the window that matters.

Screening runs overnight and on weekends without overtime spikes
Recruiters only speak to riders who clear licence and vehicle checks
NDR calls land while the shipment is still recoverable
Language coverage matches rider and customer catchments city by city

Rider screening

Language: Telugu
Licence + vehicle: Verified
Preferred shift: Evening
Next step

Going live

From one hub pilot to network coverage

01
Map hiring and NDR scripts
We encode your screening checklist and NDR disposition codes as the agent’s decision tree.
02
Connect ATS and TMS
Outcomes write back to hiring and tracking systems so hubs see live pipeline status.
03
Pilot one city cluster
Benchmark rider acquisition cost and NDR recovery against your current process.
04
Roll out hub by hub
Expand language packs and capacity as each cluster clears the pilot bar.

Outcomes

What logistics and mobility teams track

Lower rider acquisition cost

90%

Connectivity on screening

1.2x

Faster onboarding completion

3 wks

Pilot to production

Proof

Logistics hiring at production scale

All case studies

Logistics

Delhivery

Delhivery Cuts Rider Acquisition Cost by 4x with Voice AI

90%

Connectivity

40%

Lower CAC

B2B Commerce

IndiaMART

How IndiaMART Deployed India's Largest Agentic AI System in Live Commerce

15%

Lower Cost

20%

Higher Conversions

Consumer

Eureka Forbes

Eureka Forbes Boosts Sales by 30% with Rubic Solution

90%

Connectivity

30%

Increase in Conversions

Clarity first

Frequently asked questions

Yes. Capacity is elastic by city and language, so a Chennai Tamil campaign and a Delhi Hindi campaign can run at the same time without staffing trade-offs.

Pilot rider hiring on one hub cluster

We measure acquisition cost and connect rate against your current screening process before network rollout.

Book a demo

93% of Rubic Solution pilots convert into production deployments.