01
Buyer lead qualification
Marketplace and D2C enquiries scored for category, budget, and urgency before sales time is spent.
Industry
E-commerce conversations that convert while intent is hot
Qualify buyer and seller leads in minutes, recover abandoned carts, take repeat orders, and push delivery updates — in Hindi, Tamil, and the languages your customers actually speak.
What you get04
- Buyer lead qualification within minutes of enquiry
- Abandoned-cart recovery across voice and WhatsApp
- Order taking for repeat and catalogue-driven purchases
- Delivery update calls that cut “where is my order” load
50 Lakh+
AI calls every day
90%
Peak connect rate
10
Indian languages
30%
Sales lift
Campaigns
Campaigns that move GMV, not just tickets
02
Abandoned cart recovery
Same-day voice follow-up on high-value carts with objection handling and payment-link resend.
03
Order taking
Repeat and catalogue orders captured on call and written straight into the order management system.
04
Delivery updates
Proactive ETA and attempt confirmation calls that reduce inbound WISMO volume.
05
Appointment and demo booking
High-consideration categories book demos or try-at-home slots into field calendars on the call.
06
Seller confirmation
On marketplace flows, seller-side confirmation runs in parallel so both sides of the transaction are verified.
The operating problem
Enquiry-to-call lag is where marketplace GMV leaks
When a buyer enquiry waits hours for a human callback, the transaction moves elsewhere. Elastic agents call every enquiry the moment it lands, in the buyer’s language.
- Sub-minute response on fresh enquiries at campaign scale
- Hinglish and regional language coverage for tier 2 / tier 3 buyers
- Cart recovery timed to answer-rate windows, not batch dumps
- CRM and OMS updated before the agent hangs up
Abandoned cart call
- Language
- Hindi
- Cart value
- ₹8,299
- Outcome
- Payment link resent
- CRM
- Recovered
Outcomes
What commerce teams see after go-live
30%
Higher conversions
Demo-booking funnels
90%
Peak connect rate
−70%
Time to first response
2–3 wks
Pilot duration
Proof
All case studiesCommerce programmes running on Rubic Solution
B2B Commerce
IndiaMART
How IndiaMART Deployed India's Largest Agentic AI System in Live Commerce
15%
Lower Cost
20%
Higher Conversions
Consumer
Eureka Forbes
Eureka Forbes Boosts Sales by 30% with Rubic Solution
90%
Connectivity
30%
Increase in Conversions
Logistics
Delhivery
Delhivery Cuts Rider Acquisition Cost by 4x with Voice AI
90%
Connectivity
40%
Lower CAC
Clarity first
Frequently asked questions
Yes. Campaign logic differs, but language models, CRM sync, and QA scoring are shared — so you do not run separate vendors for each journey.
Pilot on your highest-intent category
We start with buyer qualification or abandoned cart on one category, measure against your current funnel, then expand.
93% of Rubic Solution pilots convert into production deployments.